ABOUT AUTO VALUE PRO’S!

We are uniquely qualified for Diminished Value and Total Loss Evaluations.

Auto Value Pro’s is a family-based business that has developed 60 years of combined experience and knowledge in the auto industry.

Our experience started with detailing cars and gradually progressed over the years towards owning a retail used car business. We have been involved in all aspects of the auto industry, from sales to appraising trade-ins to financing and managerial positions. Our involvement continues with buying and selling new and used cars, RV dealerships, and having a dealers license. Collaborating with Tri-Cities Auto Remarketing puts approximately 1,000 vehicles a year back into the marketplace. Vehicles include cars, trucks, boats, motorcycles, ATVs, and RVs.

Working in most aspects of the auto industry has given us a unique and extensive understanding of different marketplaces, auction houses, supply and demand of vehicles, trade-in values, terminology, perception, and the inner workings of the auto industry.

We pride ourselves on continued, practical education in the auto appraisal industry to continue to serve with integrity, impartiality, objectivity, independent judgment, and ethical conduct.

Throughout the years, our family, friends, and business associates have sought our assistance in determining values to help in some type of economic loss, due to an accident. We came to realize that there is a need for an affordable, easy solution to providing these values for consumers.
Thus, Auto Value Pro’s was born.

We look forward to growing our local community, providing a much-needed service and contributing to our part in the local economy.

Auto Value Pro’s is a member with

Bureau of Certified Auto Appraiser’s (BOCAA)

– Certified Auto Appraisers –

Rebecca Grow – #9979911209

Daniel Pizzarella – #9979911210

Krista Grow – #9979911211

Jessica Grow – #9979911212

Collaboration with Tri-Cities Auto Remarketing LLC, a member of Washington State Independent Auto Dealers Association (WSIADA)

Licensed and Bonded.

Synergy Northwest

DBA

Auto Value Pro’s

We at Auto Value Pro’s understand the headache and mess that an accident can cause. Give us a call today to see if an evaluation is right for your situation!

  • IF YOU HAVEN’T WATCHED OUR VIDEO, WE HIGHLY RECOMMEND CLICKING PLAY. IN LESS THAN A MINUTE, YOU CAN UNDERSTAND THE POTENTIAL IMPACT DIMINISHED VALUE HAS ON YOUR VEHICLE.

FREQUENTLY ASKED QUESTIONS

What is Diminished Value?

Diminished Value is the difference in market value, of a vehicle, pre and post accident. Regardless of the vehicle being repaired to industry standards, the resale value has diminished due to stigmas associated with loss.

What does the service include?

We recommend a free pre-consultation with any of our services; to determine which service best suits your situation.

Once the appropriate service is decided, we create a customized report with your vehicle’s information.

It is our company policy to provide additional support within reason; however, we do not guarantee or warranty a specific outcome.

What information is need for the consultation?

We will refer to an auto body repair report (Diminished Value & Total Loss Only) and/or will require certain information depending on the service selected.

We have created a convenient customer form on our Service page that will provide us with the necessary information. Should we more information, we will contact directly with request.

How do I benefit from this service?

We are certified with the Bureau of Certified Auto Appraisers (BOCAA) and are preferred for legal and certified appraisals. We uphold ourselves and our reports to the Uniform Standards of Professional Appraisers Practice (USPAP) and have successfully passed accreditation with the Bureau of Certified Auto Appraisers – Independent Appraiser Certification Program (IACP).

At the end of the day, we are professionals who simply love what we do and wish to help others in their own endeavors. You can read more about us here.

Can I get a report online or do it myself (Diminished Value)?

Yes, but the insurance company receiving the report may not take you seriously. The benefit of hiring us is having a professional report created, on your behalf, that will stand up to insurance standards.

Do I need to hire an attorney?

A licensed professional will be able to answer this question with you. Hiring an attorney can ease the process but it is not right for everyone.

We are not attorneys.

When do I pay for the service?

Payment for service must be made prior to delivery of report. For your convenience, we offer secure payment by credit/debit card. We also accept payment in the form of personal checks or money orders made payable and delivered/mailed to:

Auto Value Pro’s

3104 W. Kennewick Ave., Suite A.
Kennewick, WA 99336

What is your return policy?

Our custom reports are provided to assist vehicle owners and other interested parties in determining appropriate vehicle values. Due to the nature of our reports, once a report is paid and delivered, no refunds can be made.

It is our company policy to provide additional support within reason; however, we do not guarantee or warranty any specific outcome. If you are needing additional information or assistance, please feel free to contact us.